Frequently Asked Questions

What is Gamehive?

GameHive is a premier destination for gaming enthusiasts with top-tier Arcade, Action, Puzzle, Card, Sports games and much more.

Is there any charge to play Gamehive?

Yes. User will be charged RM7 on weekly basis. Once registered, you will have access to all games in the portal. No additional charges to the active subscribers.

Where can I play my games?

To play and enjoy your game, you should simply access to our homepage mymaxis.gamehive.nowportal.net and click on Play button. You are able to browse our whole catalogue on the main menu (searching by title or category).

How to Subscribe?

In order to subscribe, user can follow the step below:
Click SUBSCRIBE button > Click SUBSCRIBE NOW > Key in Phone Number > Click REQUEST TAC > TAC received via sms > Click OK to continue > Key in TAC > Click SUBSCRIBE to continue > user are required to REGISTER to LOGIN before starting to play any games.

Can I cancel the game when I no longer needed?

Gamehive is a mobile service which provides online games for RM7/week and is automatically renewed every week unless you unsubscribe. You can terminate your subscription whenever you want.

How do I cancel the subscription?

To unsubscribe, user need to Login first. Then click My Profile to continue with unsubscribe step.
Click MY PROFILE > Click UNSUBSCRIBE > Click OK to continue > Click OK

How do I contact Gamehive Customer Support?

You can send an email to cs@zeptomobile.com or contact our customer service line at 60322011873 (Mon - Fri, 9am-5pm).

What should I do if I experience technical issues?

You can send an email to cs@zeptomobile.com or contact our customer service line at 60322011873 (Mon - Fri, 9am-5pm).

Is my personal data safe?

Yes. Your personal data will be safe with us. We strictly follow the PDPA act.

Are parental controls available?

No.

Can I share my subscription with someone else?

No. The subscription is based on phone number. Users must use the registered phone number to login.

I subscribed but cannot register or log in. What should I do?

You can send an email to cs@zeptomobile.com or contact our customer service line at 60322011873 (Mon - Fri, 9am-5pm).